• 8.00h - 20.00h
  • Pod Kuk 14, Tivat 85320, Montenegro
  • +382 69-011-900

Terms

TERMS AND CONDITIONS

Pay Later Deposit

If you choose “Pay Later” we require 20% of estimated price as a deposit. If you cancel 30 days before we will return the deposit.

Minimum age

The minimum age to rent a vehicle is 20 years.

Minimum rental

The minimum rental period is 24 hours.

Rental rates

All rental rates are in Euros with VAT included.

Mileage

Rates include unlimited mileage.

Third party insurance

The rental rate includes compulsory third-party insurance protecting you against liability should you cause damage to a third party.

Casco insurance

Casco insurance shall not cover compensation for the damages less than 200 Euro, the damage caused while under the influence of alcohol, drugs or other intoxicants, driving without a valid driving license, or while the driving license is seized, as well as when the number of persons in the vehicle exceeds the number of available seats. The customer shall compensate CarOgo for damages incurred regardless of the supplementary insurance policy for Casco insurance.

Traffic accident

In the event of traffic accident, vehicle breakdown, the user shall stay next to his car, wait for the police and make a record, and wait for CarOgo staff to collect the vehicle. If the user fails to take any of these actions whereby causing damage to CarOgo , he/she shall reimburse the full amount along with the lost profit.

Supplementary insurance policy

The supplementary insurance policy for Casco insurance does not cover damages to tires, the lower part of the vehicle, below the number plates, and minor scratches on the vehicle that needs polishing, as well as lost keys, car documents, tools and first aid equipment fees that the user shall compensate the agency in full.

Loosing the car keys

In case of loosing the car keys and documents the user shall be charges a fee of 2000 Euro.

Fuel

The user shall pay all fuel consumed during rental, unless he returns the same amount of fuel as at the beginning of the rental.

Fuel return

In the event the user does not return the same amount of fuel, it will be calculated in accordance with the mileage travelled, and 0.15Q per kilometre, while CarOgo reserves the right to increase the rate of this part, depending on the fuel price fluctuations at petrol stations.

Delay of return

In the event of a delay in return of the vehicle, an additional fee amounting to 1/4 of the daily rental rate per each hour of delay shall be charged.
CarOgo reserves the right to amend the daily rate for rentals.

The Car Rental Agreement signed when undertaking the obligations precisely defines all mutual rights and responsibilities of the car rental agency and the user.

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